Congratulations To Our Latest Organizations!


The Standards for Excellence Institute would like to congratulate several organizations that recently earned or renewed their accreditation under the Standards for Excellence: An Ethics and Accountability Code for the Nonprofit Sector:

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We would also like to congratulate the following organization that earned recognition under the Standards for Excellence Institute’s Standards Basics program:

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Leadership: Volunteers


The following post was written by Issela Sono, former Nonprofit Management and Governance Intern at the Standards for Excellence Institute®. Issela has volunteered in various nonprofit organizations in the Maryland and Washington, DC area while pursuing her undergraduate studies in Global Business and Public Policy. Issela is certified in Nonprofit Management from Duke University and is currently pursuing a M.B.A., with a concentration in Public Management, at Hood College.

According to the Bureau of Labor Statistics report on Volunteering in the United States, 2014, approximately 62.8 million people volunteered through or for a charitable organization between September 2013 and September 2014. Each individual provided a median of 50 hours of volunteering. This equates to an astounding median 3.14 billion hours of unpaid work (excluding expenses) devoted to the work of charitable organizations during the year.

Volunteers make a tremendous impact in helping nonprofit organizations achieve their missions. When their passion for your organization’s mission is combined with strong volunteer practices, the benefits are maximized for both parties. For instance, a nonprofit’s investment in strong processes for assessment and assignment for responsibilities that match volunteer interests and your nonprofit’s needs is vital. In addition, being dedicated to strong and appropriate volunteer supervision, training and evaluation help to ensure volunteer satisfaction and managerial effectiveness.

The new released version of the Standards for Excellence code cites the importance of volunteer management:

“An organization’s human resource policies should address both paid employees and volunteers and should be fair, establish clear expectations, and provide meaningful and effective performance evaluation.”

In an effort to help nonprofits appropriately account for volunteer work within their organizations and to effectively and efficiently manage volunteers and their impact, our revised educational resource packet on Volunteer Policies (part of the Leadership section of the Standards for Excellence code) provides a discussion on topics that include the following areas:

Volunteer Policies

  • Benefits of volunteer policies
  • Developing volunteer policies
  • Preparing for incorporation of volunteers into an organization’s efforts
  • Initial assessment or screening of volunteers for appropriate work responsibilities
  • Ongoing supervision, training, and evaluation of volunteers
  • Recognition and opportunities for advancement
  • Featured attachments: Model Volunteer Program Policies and Procedures, Position Description for Volunteer Coordinator, Sample Volunteer Policies

As is the case with all our updated educational resource packets, the documents include sample policies, procedures, and other materials that will guide your organization through the process of developing and implementing essential policies for your nonprofit.

The new educational resource packets are available, free of charge, to all our Standards for Excellence Institute members and can be accessed at this link:

If you are not a member yet, sign up now to have full access to these educational materials and many more!

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Maryland Accredited and Recognized Organizations Listed in Baltimore Giving Guide

The Baltimore Business Journal‘s 2015 Giving Guide was recently released and features a two-page spread of the Standards for Excellence Institute. The spread includes a list of Standards for Excellence Accredited and Recognized organizations in Maryland.

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This annual publication comes out once a year, giving non-profits in the Baltimore region the chance to deliver their messages to readers of the BBJ.  Last year the Guide featured over 13 unique non-profit organizations doing amazing work in and around Baltimore.  The Giving Guide is distributed to the Journal’s full print circulation of 8, 704 subscribers and reaches over 12,000 readers when combining print & digital readers.

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In conjunction with the special publication, the BBJ will host The Giving Event on July 17th in Hanover, Maryland. Over 150 attendees are expected at this year’s event to discuss the topic of Nonprofits & Businesses Working Together to Find Solutions.” A panel discussion will include Lisa Rusyniak, President & CEO of Standards for Excellence Seal holder Goodwill Industries of the Chesapeake, and board member of Maryland Nonprofits, sponsor of the Standards for Excellence program. The panel will be moderated by Standards for Excellence Institute Director Amy Coates Madsen. 


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Licensed Consultant Training at #1 Ranked Hotel!

The Standards for Excellence Institute will be offering its 9th Standards for Excellence Licensed Consultant Workshop on October 26-28 at the Inn at Henderson’s Wharf in Baltimore, Maryland. The Inn at Henderson’s Wharf is ranked as the #1 hotel in Baltimore on TripAdvisor!  We are pleased to have secured an exclusive special rate for Licensed Consultant participants. 


The Inn at Henderson’s Wharf

Nestled on a secluded cobblestone street in the trendy Fell’s Point neighborhood of Baltimore, and located in a historic building that was once home to a tobacco factory, The Inn at Henderson’s Wharf is an award-winning hotel located on the city’s historic waterfront. Guests can enjoy peace and privacy while still being within walking distance of the shops, taverns and restaurants for which Fell’s Point is so famous.

Overnight guests of the inn enjoy many amenities including a 24 hour fitness center, fresh flowers in every room, and other special services in this retreat-like setting.

If you participate in the Licensed Consultant Training but opt not to stay as a guest at the Inn, not to worry! All attendees of the Licensed Consultant Training program will be treated to an executive continental breakfast on Tuesday, October 27 and Wednesday October 28, and to buffet lunch and snacks all three days of the training. All attendees of the training will enjoy free on-site parking and are invited to stroll along the Wharf’s beautiful marina.

The Marina at Henderson's Wharf

The Marina at Henderson’s Wharf

The Institute is also hosting an evening beer and wine reception and dinner for all attendees at the historic Admiral Fell Inn the evening of Monday, October 26, and an additional beer, wine, and appetizer reception at Henderson’s Wharf on Tuesday, October 27.

Our goal for the Standards for Excellence Licensed Consultant Training program is to make it a valuable and enjoyable experience for everyone who attends. Applications for the Licensed Consultant Training program are due on July 13, 2015. Apply today!

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Chronicle of Philanthropy Adds Standards for Excellence Checklist to Toolbox

The Chronicle of Philanthropy has added the Standards for Excellence Self-Assessment Checklist to the Resources and Tools section of their website. The tool can be accessed under the Management and Leadership, and Government and Regulation categories.

“Chief executives, chief operating officers, and board presidents can use this tool to identify their organization’s strengths and weaknesses in such areas as board practices and executive leadership. The checklist is based on the Standards for Excellence Code, a guide to nonprofit governance and management benchmarks,” says the Chronicle’s Eden Stiffman.

Read the Chronicle’s announcement and download the checklist here (subscription required).

Members of the Standards for Excellence Institute can download the checklist from the member portal of our website.

Not a member? Learn about the benefits of membership with the Standards for Excellence Institute or one of our Replication Partners, and join today!

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Sealholder Spotlight: Prince George’s Child Resource Center

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Prince George’s Child Resource Center is a nonprofit organization that offers child and family support services in Prince George’s County, Maryland. In 2015, Prince George’s Child Resource Center completed their third renewal of their Standards for Excellence accreditation. I recently had the opportunity to speak with founder and Executive Director Marti Worshtil about the organization’s history, programs and experiences as a Standards for Excellence sealholder.

What follows is a condensed transcript of that conversation.

Tell me a little about the history of Prince George’s Child Resource Center.

We are a 24 year old nonprofit and operate two centers that provide services to Prince George’s County. In Largo we offer childcare training and early childhood education training, and in Adelphi we have a family support center where we operate the Healthy Families Prince George’s (HFPG) program.

The Family Support Center at Adelphi, MD

The Family Support Center at Adelphi, MD

Can you describe some of the services you provide to your community?

Both our in-home and Center-based family support services use the strength-based model. We believe that every family has its strengths and we are here to build on those strengths by offering parenting education and supportive services that include literacy, job training, nutrition and health education. We also link families to community based services. In early childhood education, everything we do is to improve the quality of early childhood education, so we offer training, mentoring, and on site consultation. We also help people get credentialed as early childhood educators and caregivers in the state of Maryland.

Your organization has been accredited since 2001, and you just renewed your accreditation this year. Can you describe how the Standards has helped your organization over the last 15 years?

Prince George’s Child Resource Center has a long history with Maryland Nonprofits, the sponsor of the Standards for Excellence program. I served on the board for 6 years, and I remember being featured in the Chronicle of Philanthropy talking about how wonderful the Standards were. Fifteen years ago Prince George’s nonprofit organizations weren’t on anyone’s radar, but being the first charity to earn accreditation in the county put us on everyone’s radar. Foundations were especially impressed when we attained this status. It benefitted us greatly!

Healthy Families Prince George's (HFPG) program

Healthy Families Prince George’s (HFPG) program

Can you describe a recent situation your organization turned to the Standards for guidance?

When we received the observations from our recent renewal they were right on target. We are presently starting a formal volunteer program. One of our board members who is an attorney asked about being properly insured, and that was addressed in the observations! So basically, I feel very confident that participating in the accreditation program keeps us right on target.

In addition to your recent renewal, are there any other accomplishments you’d like to highlight?

We’ve started a diaper bank! In Adelphi where we provide direct services to parents, we identified that the high cost of diapers represented a significant challenge to the region’s families and there was a fundamental need for support. We’ve partnered with Walmart, got free storage, and kicked off the program a few months ago and have far exceeded our goals. Some of the area’s companies and associations have even organized diaper drives! This service is really fulfilling a need for the families and the response has been great.

Prince George’s Child Resource Center’s mission is to help create healthy and nurturing environments for children by supporting their families and educating their caregivers. If you’d like to donate to their diaper bank, volunteer, or learn more about their organization you can visit their website at

Prince George’s Child Resource Center Locations:

9475 Lottsford Road, Suite 202
Largo, MD 20774

8908 Riggs Road
Adelphi, MD 20783

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Watch the Video! ABC27 Harrisburg Features PANO’s Standards 2.0


Standards for Excellence Replication Partner Pennsylvania Association of Nonprofit Organizations was recently featured on ABC27 in Harrisburg for their Standards 2.0 rollout. Read all about it and watch the report here.

If you’re in Pennsylvania, be sure to checkout their upcoming rollout events happening throughout the state.

Congrats PANO!

Posted in Accountability, Advocacy, Budgeting, Code, Education, Engagement, Evaluation, Excellence, Finance, Leadership, Legal compliance, Mission, Nonprofit, Operational management, Operations, Planning, Policies, Resource development, Standards, Standards for excellence institute, Strategic partnerships, Strategy | Tagged , , , , , , , , , , , , , , , | Leave a comment